Thanks to Verizon, my DSL connection is not working. It was a very frustrating experience where the tech person kept me on the phone for 40 minutes, all to tell me to turn off the computer and modem, wait 15 seconds, and start them up again. For those of you who have never done this, that was the fourth time I had been told that would solve my problem: first, the written directions said this, second it was on the installation CD, third was on the voice recorded phone message while waiting for the tech person, then fourth was the tech person. When you aren't an idiot, this is extremely irritating, to be told something four times. And that's all the tech person had for me! Forty minutes for that. So now they are sending a technician to my apartment, of course not til next Saturday, and they think they are billing me for service starting yesterday.
Yes, this angered me very much. To the point that I couldn't do my favorite things of summer post. I will do that at some point this week. Of course, I'll have to venture out to a Panera or other wireless friendly place to do this. Thanks a lot, Verizon Online.
Subscribe to:
Post Comments (Atom)
1 comment:
I did.
Post a Comment